AW
Aziza W
1 reviews | Active since Jul 2011
11 May 2015, 16:59
Disconnected calls/ Still no Handset
I am absolutely disgusted with the continues bad service I am getting from MTN. I made my claim almost 4 months ago and I paid the money i was told to pay. i request my handset to be given to me 2 weeks ago because I had to leave the country and I didnt get it. I am back and i still dont have my handset. I called the call center and when it comes to 20min being on hold i get disconnected and the calls get dropped every time I speak to someone. I need to be contacted ASAP via email because I WANT MY HANDSET.<br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
13 May 2015, 13:23Hello yaya,
Thank you for your post. Apologies for the delays and the frustration caused.
The matter will be referred to our teams for assessment and feedback to you. It is not our intention to displease you. We look forward to improvements in the service delivery to you going forward.
Warm regards,
MTN SA
REQ:***
Thank you for your post. Apologies for the delays and the frustration caused.
The matter will be referred to our teams for assessment and feedback to you. It is not our intention to displease you. We look forward to improvements in the service delivery to you going forward.
Warm regards,
MTN SA
REQ:***
MTN South Africa's reply13 May 2015, 13:23
Official
Hello yaya,
Thank you for your post. Apologies for the delays and the frustration caused.
The matter will be referred to our teams for assessment and feedback to you. It is not our intention to displease you. We look forward to improvements in the service delivery to you going forward.
Warm regards,
MTN SA
REQ:***
Thank you for your post. Apologies for the delays and the frustration caused.
The matter will be referred to our teams for assessment and feedback to you. It is not our intention to displease you. We look forward to improvements in the service delivery to you going forward.
Warm regards,
MTN SA
REQ:***