SD
SHIRLEY D

1 reviews | Active since Aug 2016

10 Aug 2016, 16:03

Disatisfied with MTN service

<p>I have a data package contract with MTN. after the basic usage they automatically top up and my account ranges from R250 up to even R700pm. On 9 August I get a message saying to top up. I called MTN today to enquire. 9 phone calls later, promises to amend as it is their fault and I waited 47 minutes and no one answered at head office. When I finally get hold of accounts I waited 57 minutes after I was told to hold on and then I cut myself off knowing they've gone home. Disgusting service and no Internet for 2 days and I've done nothing wrong. All fully paid via debit order. </p>

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