1 reviews | Active since Oct 2016
Disappointment
<p>Terribly disappointed at the customer service from MTN. I am still awaiting a call from your marketing department which has not happened. how long more must i wait. i am angry cause another promise not being fulfilled. It has gone 3 months. i need a reply today and not any other day. Get back to me ASAP. </p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been re-escalated to the management team of MTN marketing division for their attention. They will revert to you with feedback.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been re-escalated to the management team of MTN marketing division for their attention. They will revert to you with feedback.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
Good day its been 3 days now. When can i expect feedback from the Marketing Divison.
Good day its been 3 days now. When can i expect feedback from the Marketing Divison.