Disappointing Service and Unfair Charges

I have been extremely frustrated with MTN’s service recently. The network has been unreliable, with frequent drops in calls and poor internet connectivity. Even when the service works, the speeds are inconsistent, making it difficult to rely on MTN for work or personal use.

What’s worse is the billing. I was charged for a “payment rejection” even though I paid with cash, not a debit order. On top of that, I’ve noticed other unexpected charges on my account, and customer support has been slow or unhelpful in resolving these issues. It feels like the company prioritizes making money over providing good service to its users.

Overall, I cannot recommend MTN at this time. Customers deserve transparent billing, fair treatment, and consistent service, which sadly seems lacking.