Disappointing service!

I'm truly speechless to say the least.

I took out a month to month package with MTN about 4 weeks ago. Not only in these 4 weeks did they try to debit twice the actual debit amount but they tried to debit the same prorata amount again? Probably thought I would not notice the same amount on the invoice that I already paid and they have sent me proof that they received it!

I have emailed various consultants with very delayed responses and they keep asking the same questions. And not to mention the pathetic Whatsapp service? In comparison to telkom (which I might add is not the best service either) MTN makes them look like superstars.

I am now stuck with no Wifi as MTN tried to double debit me and now I apparently didn't pay my account. I have asked to cancel but they are quick to objection handle but not actually resolve the matter! In only 4 weeks they have lost all of my interest.