WJ
Werner J

1 reviews | Active since Apr 2017

21 Apr 2017, 10:14

disappointing service

<p>I needed an issue sorted out with Legal department and they just dont respond, reply on my emails nothing is being done.</p> <p>I dont know how or what to do now, as my account is in arrears and its not even my fault.</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply21 Apr 2017, 18:48
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

Complaints Management Team
Reference Number: ***1

Best regards,