CP
Claudia P
1 reviews | Active since Mar 2019
08 Mar 2019, 17:27
Disappointing
I have been waiting 11 days for my phone after I was told it would take 24-48 hours. Everyday I am promised I will receive it but this never carried through. Very disappointing MTN Paddocks.
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Replies (1)
MTN South Africa's replyOfficial
11 Mar 2019, 08:22Good day
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note as per our conversation we will investigate the lack of service.
Rest assured, it is not our intention to displease you.
Warm RegardsDinesh KowlasarComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note as per our conversation we will investigate the lack of service.
Rest assured, it is not our intention to displease you.
Warm RegardsDinesh KowlasarComplaints Management team
Best regards,
MTN South Africa's reply11 Mar 2019, 08:22
Official
Good day
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note as per our conversation we will investigate the lack of service.
Rest assured, it is not our intention to displease you.
Warm RegardsDinesh KowlasarComplaints Management team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note as per our conversation we will investigate the lack of service.
Rest assured, it is not our intention to displease you.
Warm RegardsDinesh KowlasarComplaints Management team
Best regards,