Disappointed with the lack of communicate and ethics ,

I am appalled by the lack of communication from MTN, to say the least. In 2020, I moved overseas and tried to finalize my contract with them. After sending five emails to MTN's customer care, retentions, and their Facebook page, I thought I had finally resolved the issue, only to be ****med by someone posing as an MTN customer care representative. I lost R2281, thinking I had paid my final account. Despite further attempts to contact MTN while living abroad, my requests were ignored, even after reporting the ****mers to *********** and asking again to close my account and finalize my bills.

After returning to South Africa four years later and wanting to open an MTN account again, I was notified that I had been handed over to lawyers. I was never notified via email at any point about this situation. Now, I have been blacklisted. I find this service absolutely distasteful and *********. More so after i contact the lawyer and show them my train of emails requesting MTN to send me a final account i am still waiting for a response from both the Lawyers and MTN to date