1 reviews | Active since Nov 2017
Disappointed with MTN
I am so upset yesterday my brother bought me R60 airtime and 300 MB data. MTN stole all my airtime since they had technical issues I have proof of my airtime it kept changing hourly. Also I sent them email but they ignored my email so irritated all my airtime gone. The consultant that assisted me is useless she couldn't even answer two simple questions.
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have credited you with R58.50 the other R1,50 you made a call around 16:46:32 on the 15/10/2018
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have credited you with R58.50 the other R1,50 you made a call around 16:46:32 on the 15/10/2018
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,