RM
Russell M
1 reviews | Active since Apr 2018
21 Apr 2018, 10:23
Disappointed with MTN
I have prepaid account with MTN. Every time I purchase data, I’m unable to connect with internet, data expires and lose same. I have contacted their call centre numerous times and I am told they cannot help and I’ve been given incorrect numbers for technical department. Can someone PLEASE contact me and Resolve this matter. My no is ********** 202
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MTN South Africa's replyOfficial
23 Apr 2018, 11:12Good day Russell,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that a request has been sent to our technical department (1555 or 135 from your MTN number) for them to contact you as soon as possible.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply23 Apr 2018, 11:12
Official
Good day Russell,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that a request has been sent to our technical department (1555 or 135 from your MTN number) for them to contact you as soon as possible.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,