SN
Siyabonga N

1 reviews | Active since May 2016

19 May 2016, 12:02

Disappointed no help *****

<p>Iam utterly shocked at the casual mood which is taken when you call MTN and inform them of a ***** cause someone took a contract on my name and R700 is being garnished from my account every single month I have called every single call centre and get empty promises</p> <p> </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply24 May 2016, 11:49
Official

Good Day Siyabonga Ndlela,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that the ********** upgrade has now been reversed and a request for credit of the difference in monthly subscription fee billed extra has been sent through for approval.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards,
Itumeleng
REQ:***