DP
Dalien P

1 reviews | Active since Jun 2020

16 Jun 2020, 17:15

DISAPPOINTED MTN CUSTOMER

Last week Friday I completed a new MTN contract at the iStore in The Glen shopping mall. Over the weekend I have been authenticated by MTN and just had to go and pick up my new IPhone Pro Max (the last one in stock from MTN kept at the iStore). The sales agent from the iStore sent me an email informing me that there is a problem with the contract as it must be signed on a signature pad witch MTN did not yet supply them with. How can MTN expect the iStore to do business without supplying the hardware for completing contracts and waisting customers time not even to mention the disappointing facts.

0
Replies (1)
DP
Dalien P's update17 Jun 2020, 21:10
Reviewer Update
If MTN IS GOING TO TAKE THIS LONG TO COME WITH WITH AN ANSWER OR SOLUTION TO MY PROBLEM HOW LONG WILL IT TAKE THEM TO SOLVE THE PROBLEM OF THE HARDWARE FOR SIGNATURES ON NEW CONTRACTS ???