JM
Jarred M
1 reviews | Active since Feb 2019
18 Feb 2019, 20:04
Disappointed MTN
Absolutely shocking service. Changed and upgraded a personal contract to a business contract and was told it would take 2 to 48 hours to be approved. And guess what? It's been a week and no one at the store can help or tell me anything besides there is a back log. Surely at least one person there should know what is going on
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MTN South Africa's replyOfficial
19 Feb 2019, 08:04Good day Jarred
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter with the store. We have sent this to the regional management to advise. We will revert to you.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter with the store. We have sent this to the regional management to advise. We will revert to you.
Warm regards,Mazwi ZumaComplaints Analyst
MTN South Africa's reply19 Feb 2019, 08:04
Official
Good day Jarred
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter with the store. We have sent this to the regional management to advise. We will revert to you.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter with the store. We have sent this to the regional management to advise. We will revert to you.
Warm regards,Mazwi ZumaComplaints Analyst