Disappointed is not enough justice to how I feel

The MTN month to month wifi is just a ****. 1. It never works. Like it just never works 2. So I call the customer care line to ask if I can make payment on the 29th of May. The nice lady on the other side says yeah sure it's totally fine. Then...I did not have wifi for the whole of June because apparently I'm supposed to pay before the 27th of the month so my payment would be allocated to July. Yes, payment made on the 29th of May allocated to JULY! Fine I make peace. On the 15th of July they switch off my wifi because payment for August is not received 😳 but what about the payment I made that was allocated to July?? So I lose that too because while we're still in JULY, payment for August has not been received?? I'm so confused. And every time I call I get a different agent with a different explanation because one time I was told the money was allocated to the wrong account. 3. I don't know if the service champions are working from home but the background noise does not help the situation at all.