1 reviews | Active since Sept 2021
Disappointed customer product does not meet my nerds
On Sunday went to pavilion store to get advise and guidance in obtaining home wifi.im a current mtn contract holder for the past 25 years.. my current contract expires in the next three months Based on the info provided I settled for a a new separate contract for 24 months..I was also told I need to pay for the router separately I highlighted to the consultant..that here it says included is the router..that for me should of been a warning sign..nevertheless I trust ur organisation's After being with url for such a long period... I took my new contract went home was also given a booklet Upon opening the booklet I realised that I was not given the best deal..thr very next day being yesterday Monday I went to chatsworth as this is my place of residence There I was finding out about router and data deals znd explained my current contract is about to expire in the next three months. So I just would need something to carry me forward till then..I was offered z month to month package..this was never mentioned to me at pavilion I was also advised to go back to the store and I am allowed to cancel within 7 days Bear un mind this is the very next day.
I drove all the way to pavilion only to find iout they cannot assist I must call the call centre.im totally disappointed For the inconvenience caused and the options that were not mentioned to me..for now I just want this new contact initiated on the Sunday the 01 may to be canceled
Wen my existing contract comes up for renewal I will de ife then what I need to do
