LM
Linda M

1 reviews | Active since Dec 2019

27 Dec 2019, 09:39

Disappointed angry and tired

After a whole month of dealing with mtn

After countless time of. Calling mtn and going to your branches for help none of y'all were able to assist me with regards To my online cellphone contract and I have been sent pillar to post by your costumer service consultants whose names I would like to disclose but I won't. And they have never been of assistance to me and I even sent to cresta on Tuesday but I was kept waiting only to get we won't be able to help you you must go to the branch on the other side of the mall when I asked the consultant before I sat down and I have been call your client services number but I M kept on hold for 10- 20 minutes Everytime I call mtn

Wow mtn maybe I will get help here since itdied everything with y'all and I have three reference numbers which none are useless to me

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Replies (1)
LM
Linda M's update27 Dec 2019, 13:53
Reviewer Update
I resent the documents twice already I had received that email saying my salary for November isn't showing but I resent them again and never gotten a response from you guys