Disappointed and ******

Hello fellow mtn users and those in the market for a wifi contract

Never have I beeen so disappointed. I got topped up my wifi data bundles on the 12th of December. I get 20gb day and 20gb night. I used 10gb of the night data to download 2 seasons of a series on Netflix which consisted of 24 episodes. I went off wifi from 12th December night until yesterday at about 17:00 which is when I finished watching the series. At 23:00 last night my wifi cut off and when I call to ask, I am told I used 20gb of my day data on Netflix which is absolutely not possible. I will not be paying for your service again. Go ahead and stop my service. At first I thought there was a technical error but was told otherwise. I have never used day data on Netflix nor on Showmax. I have requested a log sheet to prove this usage which they haven’t supp****.