Disappointed and frustrated.

I purchased a home Wifi package on the 14th of October and was charged R300+ pro rata until the 31st. My devise was delivered at 12pm Friday afternoon. All due process, documentation and fingerprints were completed successfully. The website states to wait atleast 24hrs fro the activation. It is not Sat 19 of October and my connection has not been activated. I spoke to Partick and Thembisile via email but they have not managed to assist me.

I'm sure I won't be reimbursed for these days I didn't get activated but paid for.

MTN customer service is just always a disappointment and it was seems that an issue cannot be resolved without having to be passed on from one agent to another.