Disappointed

I would strongly suggest that if you do not have 14 - 21 business days available to wait for things. Move to a different network provider.

I have been struggling for well over a month to attempt to get an upgrade done. Was at a store 4 times in one week. Zero help. Online upgrades what a joke. Been waiting for well over a week for someone to contact me. They don’t even know what they are doing. I am so disappointed in how the service has deteriorated over the years.