Disappointed

I am so so disappointed in mtn. I have been with the mtn network for over 10 years now and I have only ever been a loyal customer to mtn. I have advised friends and family that this is the best network to be apart of however my experience lastweek was very disappointing. I contacted the call centre to find out about a contract and what I needed to qualify for one as I am really looking at investing in apple. I've wanted a iPhone for the longest time ever. I got the rudest consultant of my life. Someone who tells their customers to please talk faster as we are wasting their time. If we cannot make up our minds as to what we want we shouldn't call cause they have other people also waiting to be helped. That has zero to do with me actually I'm a customer as the others are to and if I don't sound or look like I have money then fine but never ever judge a book it's cover. I am so disappointed and hurt by this really wish it had never happened. As if the people working for apple is untouchable meaning low class people like us cannot afford their products.