Disappointed

I am absolutely furious with MTN! This month, you over-debited my account — I was supposed to be charged R1,130, but instead, you took R1,200 without any explanation. This is daylight *******!

To make matters worse, I’ve had unlimited data for years and never had issues. Now, all of a sudden, I’m being told my data is “finished” because I’ve completed paying off my phone contract. How does that make sense? I still paid over R400 for data this month — what exactly did I pay for then?

MTN has the nerve to constantly call me to take another contract, but after this nonsense, I will never consider it again. The way you treat loyal customers is absolutely disgusting. Instead of rewarding loyalty, you punish it!

I demand a refund of the extra amount you took, and I want a clear explanation as to why my unlimited data was cut off without warning or justification.

MTN, this is unacceptable, unprofessional, and disgraceful. I am extremely disappointed and angry. Fix this immediately!