MS
Mohammed S
1 reviews | Active since Feb 2014
17 Sept 2018, 08:22
DISAPPOINTED!!!
Did 3 note 9 business upgrades on the mtn business L package special and theres no stock of the phone.The store i did the upgrades with are trying there best to get it for me but MTN headoffice is messing around!
Its a new phone on the market which is in demand and plenty supply should have been given to the stores! Its really annoying when a business person and have to encounter this!
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MTN South Africa's replyOfficial
17 Sept 2018, 10:54Good day Mohammed,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that you can contact MTN Direct o n ***. They can assist you with the upgrade over the phone and have the device delivered directly to you. They will also confirm stock availability.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply17 Sept 2018, 10:54
Official
Good day Mohammed,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that you can contact MTN Direct o n ***. They can assist you with the upgrade over the phone and have the device delivered directly to you. They will also confirm stock availability.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,