SL
Shella L
1 reviews | Active since Apr 2018
08 May 2018, 11:05
DISAPPOINTED
I went to mtn store in meadowdale on the 6th of april,wanted two cellphone contracts.the lady said it will probarbly be approved on the 7th.i waited and waited, its the 8th today ..stll waiting. Im disappointed
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Replies (3)SL
Shella L's updateReviewer Update
08 May 2018, 11:24Oh sorry not April.i meant May
SL
Shella L's update08 May 2018, 11:24
Reviewer Update
Oh sorry not April.i meant May
MTN South Africa's replyOfficial
08 May 2018, 19:35Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that we have checked and picked up that under *** there is no contract application submitted,Please visit the MTN store where you app**** the contract.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply08 May 2018, 19:35
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that we have checked and picked up that under *** there is no contract application submitted,Please visit the MTN store where you app**** the contract.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
SL
Shella L's updateReviewer Update
09 May 2018, 14:31Hi.sorry i mistyped the id.it is ***
SL
Shella L's update09 May 2018, 14:31
Reviewer Update
Hi.sorry i mistyped the id.it is ***