disappointed

Item: MTN South Africa
Rating: 1
Author: Jen P

on the 19th of Jan I upgraded and I am still waiting for my device 2 months later, nobody from MTN direct returns my calls or informs of what the progress is.

such pathetic service is shocking for a large organisation as this, clearly staff aren't competent.

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

25 Mar 2018, 17:01

Thank you for your post.

We sincere apologized for any inconvenience incurred.

Please contact DSV delivery department on *** to assist you with feedback regarding the location of your device, they will require your ID number to tract the parcel.

Kin d Regards,

Alice van der Merwe

Complaints Analyst

Best regards,

MTN South Africa's reply25 Mar 2018, 17:01

Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

Please contact DSV delivery department on *** to assist you with feedback regarding the location of your device, they will require your ID number to tract the parcel.

Kin d Regards,

Alice van der Merwe

Complaints Analyst

Best regards,

disappointed

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