DISAPPOINTED

I WAS ****** OFF MY TOP UP COTRACT PHONE TODAY THE 27TH AUGUST 2015 AND IN THE MIST OF MY FRUSTRATON AND DEVASTATION,IN THE EVENING I DECIDED TO CONTACT THE CONTACT CENTRE TO GET ASSISTED WITH BLACLISTING THE HANDSET AND MY SIMCARD SINCE I COULD NOT GET ASSISTANCE FROM A MTN STORE IMMEDIATELY AFTER THE ODEAL INCIDENT OCCURED. CALLED 173 WITH A MATE'S PHONE IN ORDER TO BLOCK THE RE-START THE PROCESS AGAIN OF BLACKLISTING THE PHONE WHICH HAS CONFIDENTIAL INFORMATION,THE SIMCARD INCLUSVE BUT COULD NOT DUE TO EXTREMELY SADDENING FROM A REPRESENTATIVE OF MTN WHOM WHEN AFTER BEING AUTHENTICATED AND PASSED THE PHONE TO MY MATE AS I WAS NOT IN A GOOD EMOTIONAL STATE TO CONTINUE WITH THE CALL, THELMA NGOBENI RUDELY DID NOT HAVE ANY EMPATHY AND PROCEEDED TO RUDELY INFORM ME WITH A HIGH TONE \ I SHOULD CALL MTN WHEN I AM LESS FRUSTRATED"";ETHNIC GROUP AND STATUS;SINCE MINE IS NOT KNOWN THE SERVICE WILL BE OF THIS STANDARD;IN CLOSING I KNOW YOU HAVE NOTHING TO LOSE BUT I WILL NOT BE DEALING WITH MTN AFTER THE ENDS."""