1 reviews | Active since Jul 2015
Disappearing of airtime
I have a contract with MTN. My airtime is coming in on the 14 of every month R110 , yesterday i put my sim card in my phone cos i'm using another sim card (diffirent provider) To my surprice only have R71 IN MY PHONE. I WENT TO mtn at the RANDBURG SQAURE spoke to INNOCENT he advise will log the query i will received a response within 24hrs NO RESPONSE NOTHING FROM THEM TODAY, I put my sim card in again today R53 WHAT THE HELL is happening to my airtime ???? This happend since last month but i did not take note of it. MY REF NR 527814THIS is for yesterday. REF NR *** THIS IS TODAYS i want my airtime back asap, or i will cancel my contract and will not pay ANYTHING. The person i spoke to is INNOCENT MNTAMBO. DOES MTN RIP ALL OF THEIR CUSTOMERS OFF LIKE THIS I'M ONE EVERY P*^%$## OFF CUSTOMER REPLY ASAP :(
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused to you.
We are terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.
You are being charged for content, the description of the content is \Backgrounds for Whatsapp \". We have requested for your number to be unsubscribed from their service. You will receive an SMS when your number is removed from their service.
Thank you for your post on Hello Peter. Please accept our apology for the inconvenience caused to you.
We are terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.
You are being charged for content, the description of the content is \Backgrounds for Whatsapp \". We have requested for your number to be unsubscribed from their service. You will receive an SMS when your number is removed from their service.