JM
Jabulani M
1 reviews | Active since Feb 2010
23 Mar 2016, 09:17
disappearing DATA
I loaded 20 MB of Data this morning on my prepaid cell ,I switched on the cell phone and left it as it is without accessing any apps,website ,Facebook and watsapp. In less than 20 minutes I get an sms that my Data is depleted.I have another Mtn cell phone with alot of apps and I never experience such problems.<br> MTN is *********** its customers.
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MTN South Africa's replyOfficial
23 Mar 2016, 21:20Hello J21,
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have accessed the billing records for the number 073****665 and it shows that 30.98MB was spent on the internet session that was triggered at 08:24:21AM.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have accessed the billing records for the number 073****665 and it shows that 30.98MB was spent on the internet session that was triggered at 08:24:21AM.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply23 Mar 2016, 21:20
Official
Hello J21,
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have accessed the billing records for the number 073****665 and it shows that 30.98MB was spent on the internet session that was triggered at 08:24:21AM.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have accessed the billing records for the number 073****665 and it shows that 30.98MB was spent on the internet session that was triggered at 08:24:21AM.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,