1 reviews | Active since Jan 2012
Disappearing aitime and data
<p>MTN reimburse me my airtme and data. how can I consume 190 minutes and 7GB data in one night? Appaling service</p>
Good Day Ntsatsi,
Thank you for bringing this matter to our attention.
Please accept our apologies for any inconvenience caused. Kindly contact our Customer Care on 808 (free from an MTN line) or 083 1 808 (chargeable from a non-MTN line) to query the usage and for investigations. You will need to provide the dates when you lost the airtime and data bundle.
Rest assured that it is not our intention to displease and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
Good Day Ntsatsi,
Thank you for bringing this matter to our attention.
Please accept our apologies for any inconvenience caused. Kindly contact our Customer Care on 808 (free from an MTN line) or 083 1 808 (chargeable from a non-MTN line) to query the usage and for investigations. You will need to provide the dates when you lost the airtime and data bundle.
Rest assured that it is not our intention to displease and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,