LN
Lesang N

1 reviews | Active since Nov 2013

13 Mar 2017, 10:52

DISAPPEARING AIRTIME! MTN!!!!!!

<p>I AM TIRED OF THIS! EVERYTIME I LOAD AIRTIME AND DATA WITHIN SECONDS BEFORE I CAN EVEN USE IT, IT IS ALREADY GONE!!!!!! PLEASE EXPLAIN AND REIMBURSE ME! I SPEND THE WHOLE WEEKND BUYING AIRTIME AND DATA THAT KEPT DISAPPEARING! i FIRSY INCREASED MY TOP UP CREDIT PLAN FROM 1500 TO 2000 AND A FEW SECONDS THEREAFTER I RECEIVED A MEESAGE SAYING I HAVE STARTD INCURRING COSTS!!!! BUT HOW??????????????????????????????????????????????????????????? MAKE SURE YOU REIMBURSE ME! THIS IS THEFT AND *****</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply15 Mar 2017, 21:40
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Please note that a billing query has been logged for investigation, reference number: SMC/***.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,