CT
Cavin T
1 reviews | Active since Jan 2016
05 Jan 2016, 08:56
Disappearing Airtime and Data , spam offers
Yesterday i was sitting with a positive balance of Non Expiry airtime of R129.00, tried several times to make a phone call and your system kept on cutting my call attempts \ You have insufficient airtime to make a call. I then tried to contact you on the 173 number
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
07 Jan 2016, 17:33Hello Gavintilo,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have accessed your account and have not picked up any balance of R129, the only airtime that was loaded on 2016-01-04 was R10 from FNB and after that your balance was R10.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have accessed your account and have not picked up any balance of R129, the only airtime that was loaded on 2016-01-04 was R10 from FNB and after that your balance was R10.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply07 Jan 2016, 17:33
Official
Hello Gavintilo,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have accessed your account and have not picked up any balance of R129, the only airtime that was loaded on 2016-01-04 was R10 from FNB and after that your balance was R10.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have accessed your account and have not picked up any balance of R129, the only airtime that was loaded on 2016-01-04 was R10 from FNB and after that your balance was R10.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***