SG
Shaaista G
1 reviews | Active since Apr 2011
14 Dec 2015, 08:03
disappeared recharge
recharged my account via online banking with R35 airtime, after a few minutes balance was zero. i just did a few google searches and found this weird. <br> thereafter i purchased 100mb data and strangely enough that lasted long enough. what happened to my airtime and please dont tell me data charged because that is unacceptable , 100mb lasts a day but airtime in 10mins?
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MTN South Africa's replyOfficial
18 Dec 2015, 10:27Hello Shy01,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the aortime was used on internet connection in 2015-12-12 07:53:17 it took R30.76 same time and before that in 2015-12-12 06:28:03 R11.78.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the aortime was used on internet connection in 2015-12-12 07:53:17 it took R30.76 same time and before that in 2015-12-12 06:28:03 R11.78.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply18 Dec 2015, 10:27
Official
Hello Shy01,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the aortime was used on internet connection in 2015-12-12 07:53:17 it took R30.76 same time and before that in 2015-12-12 06:28:03 R11.78.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the aortime was used on internet connection in 2015-12-12 07:53:17 it took R30.76 same time and before that in 2015-12-12 06:28:03 R11.78.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Best regards,