BN
Bradley N

1 reviews | Active since Sept 2018

13 Sept 2018, 15:34

Digusted with pertatic service rended mtn useless

I uploaded a complaint about data promised when i load airtime. The lady fron MTN responded that i would receive a message with more information that i required. To date i havent received the IM or even a phone call. But i received another message wrt the same promotion. If this is the way they treat their customer then iam wasting my time with a mobile network that has not fathemed the customer centric business. I hope that people read my review and stay away from shady companies like MTN. Petatic digisting service.....

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Replies (1)
MTN South Africa
MTN South Africa's reply14 Sept 2018, 09:56
Official

Good day Bradley,

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

I have tried to contact you for a resolution to this matter.

I will try to contact you again later.

Warm Regards

Complaints Management Team