BL
Beverley-Ann Lees
1 reviews | Active since Mar 2009
01 Sept 2015, 20:15
Digging Up of HomeOwners Pavements without notice
So today MTN's contractor comes to speak to me - no appointment made - just hooting in my driveway. If we try & stop them from digging up our new driveway to lay cables which means going through two additional flower beds with built up walls - all new, I will be arrested - thank you MTN for not bothering to inform residents that you are going to be doing this to home-owners & causing absolute havoc in the roads around us for a long time now. Who do you think you are - you are enriching your own pockets whilst not caring about who you inconvenience & how much it costs them? <br> No wonder your staff are always protesting & burning tyres in the road! My sympathies for you as a big corporate are over.<br>
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
03 Sept 2015, 12:59Hello Marsha,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the coverage management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the coverage management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
MTN South Africa's reply03 Sept 2015, 12:59
Official
Hello Marsha,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the coverage management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the coverage management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
