DIFFICULT TO UPGRADE!!!

Yesterday we went to Forest Hill Shopping Centre to upgrade, after signing all the forms etc, the shop assistant told us that we should wait while their system approves the upgrade.

We waited for 2 HOURS before deciding to cancel the application!!!! Absolutely pathetic service!!!

When applying online, I get the message hat the number is not linked to a contract!

Once again, pathetic!

The same with all the MTN shops in the area, from all the shop we phoned to find out whether they have the S20 Ultra handsets available, only about a third answer their calls, the rest just don’t answer!!!

MTN is so used to people just upgrading year after year that they give a ****!!!

We will just wait another 3 months and migrate this number, next year we will migrate the remaining numbers to Vodacom who actually knows what service is about!!!!