Did not subscribe to the game
<p style="margin-top: 0px; margin-bottom: 0px; color: #666666; font-size: 11px; line-height: 20px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;">have just received an sms notification that I am subscribed to an mtn game entitled Harvest Frenzy.</p> <p style="margin-top: 0px; margin-bottom: 0px; color: #666666; font-size: 11px; line-height: 20px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;">The message reads as follows: Reminder, you are subscribed Harvest Frenzy * R1.00/Day - [URL Removed] Customer care + ********** 7985.</p> <p style="margin-top: 0px; margin-bottom: 0px; color: #666666; font-size: 11px; line-height: 20px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;">I did not subscribe to this service! I dialed *141*5# which states I am not subscribed to any such service.</p> <p style="margin-top: 0px; margin-bottom: 0px; color: #666666; font-size: 11px; line-height: 20px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;">I want this subscription removed immediately!</p> <p style="margin-top: 0px; margin-bottom: 0px; color: #666666; font-size: 11px; line-height: 20px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;">This rogue subscription has cost me R1.00 per day for who knows how long.</p> <p style="margin-top: 0px; margin-bottom: 0px; color: #666666; font-size: 11px; line-height: 20px; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; background-color: #ffffff;">I am deeply unhappy with this development.</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We have sent the request to unsubscribe your mobile number from the content service; you will get an SMS notification once the service has been cancelled.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We have sent the request to unsubscribe your mobile number from the content service; you will get an SMS notification once the service has been cancelled.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***