JP
Johan P
1 reviews | Active since Sept 2015
23 Sept 2015, 16:37
did not recieve data
Our data bundle hasnt been renewed since 14 sep 2015 Mtm ceeps on giving us a 24 hour waiting period We were at selcourt towers with no joy. We also made numerous fone calls with verious answers They dont give information for senior mtm personel. We have these reference no, *** and *** and *** our MTM no is ***. I wanted to cancel this contract because of poor service but couldnt
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Replies (1)
MTN South Africa's replyOfficial
24 Sept 2015, 12:41Hello hannetjie10,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records , both your bundles where given to you on the 14th and you already used up your day bundle ,how ever your night bundle is still available .
Regards
Rosetta
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records , both your bundles where given to you on the 14th and you already used up your day bundle ,how ever your night bundle is still available .
Regards
Rosetta
REQ:***
Best regards,
MTN South Africa's reply24 Sept 2015, 12:41
Official
Hello hannetjie10,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records , both your bundles where given to you on the 14th and you already used up your day bundle ,how ever your night bundle is still available .
Regards
Rosetta
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records , both your bundles where given to you on the 14th and you already used up your day bundle ,how ever your night bundle is still available .
Regards
Rosetta
REQ:***
Best regards,