Did not get assistance

I called mtn customer care to seek help with my hot spot connection that seems to be problematic. Twice I called the 173 customer care and on both occasions I was redirected to the data customer care for pre-paid, because my account is pre-paid. <br> <br> Failing on these two attempts, I go to the mtn website, in search to see if I can't get the contact numbers which will directly connect me to data customer care line. Which I didn't find, instead I called the network coverage line *** and same thing happened. I called twice and was redirected to the data customer care line. The second time I was redirected, I was directed to customer care and when I requested for a number for data care line I was given this number 1555. Which was not useful. <br> <br> To cut the long story short, I didn't get the assistance I needed, concerning my hot spot connection. I am not pleased at all with Mtn