Dictatorship and Loyalty Points

Today I am writing to complain about the change in loyalty points and how I now get to use them in MTN. I used to transfer my points to my children's phone in order for them to change it into data or airtime. Now i can't seem to do this anymore - it was stopped in Feb 2021. MTN is becoming like a dictatorship where you guys tell me how I can use my DATA etc when all I want for my daughter is to have data for any app. That is why I personally specifically bought anytime DATA which I have paid for and MTN haven't carried over my unused data onto the next month - I am still in the process of having this sorted out. It looks like MTN is going to start losing loyal customers by all this change and not caring forward data, minutes etc I have another 21 months to go and it in that time I will be shopping around to see what I can do in order to rectified this issue of dictatorship and changing of systems and not carrying over minutes or data. This should be a minimum of 3 months like it used to be and now it has changed to only 1 month. This is money I have paid for this contract and therefore I am entitled to the minutes, data etc... I am going to be putting this information out on Hello Peter as I feel that people should know that MTN are stating to take people for a ride.