Df Rynders

My I phone 6 plus went for a screen repair at mtn insurance. From day one we had issues first they couldn't find that I have inaurnace , we over 35 days and still no phone and the loan phone the gave me doesn't even work !! When we call the phone just rings if someone answers they are extremely rude and pass the call on till it drops ! Emails don't get answerd and mtn says we must speak to the inaurnace department but how ?!!!! Very unhappy with mtn in a whole will never use them again or recommend to anyone ! Changing all my business dealings back to Vodacom asap