WC
Wessel C
1 reviews | Active since Aug 2011
18 Nov 2015, 15:17
DETERIORATION OF SIGNAL STRENGTH
I had a near perfect signal, with an Poyting Direct antenna but over the past couple of weeks the signal to my internet and telemetric connection, to my bore hole deteriorated so that the does not work anymore and the internet struggle to work.<br> On contacting MTN (808) the staff was helpful but with little success the number given to me if I was not happy ***) was less helpful - he was unhappy because the help desk did not inform their engineers As no improvement can be detected I take it that he did not inform the engineers of my, and my neighbourhood's problem
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
19 Nov 2015, 11:45Hello 4me2,
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this.
Kindly note the matter has been has been escalated to our network coverage department for urgently attention.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this.
Kindly note the matter has been has been escalated to our network coverage department for urgently attention.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply19 Nov 2015, 11:45
Official
Hello 4me2,
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this.
Kindly note the matter has been has been escalated to our network coverage department for urgently attention.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We apologize for any inconveniences caused as a result of this.
Kindly note the matter has been has been escalated to our network coverage department for urgently attention.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
REQ:***
