Despondent

<p>It really amazes me that when you require a simple service need that doesnt get address, one must visit hellopeter just to get assistance from your service provider.</p> <p> </p> <p>Well here goes nothing, hoping someone will come back to me. I have upgraded my contract well because I needed a new phone. This was at the beginning of April, all went as planned until the delivery company never showed up. I followed up with MTN on several occasions. The lady dealing with my upgrade is Nhlanhla. She has never gotten back to me. Apparently her manager is Sunil who has never gotten back to me. I havent written down all the peoples names ive spoken to but the last one was Sipho which was 3 weeks ago and he assured me that I would receive my phone urgently, max 2 weeks. Well that hasnt materialized. This is the 3rd month and still no phone. Paying for an upgraded contract but only have a sim card. </p> <p> </p> <p>Im not asking for the world MTN. All I want is the phone to be delivered to me. I dont even think that this is a such a difficult task to do but nooooooo its the most impossible thing to do, for such a huge company to deliver a tiny cellphone to a insignificant customer. Hear my plea somebody, anybody! </p>