Despite assurances to improve service still poor

Despite numerous attempts to call and two postings on this website MTN is still not responding to customers who have phones in for repair.<br> My phone was collected for repair on 7 August 2015. I have received 1 phone call to let me know the phone has been repaired and it will be delivered after testing two weeks ago. I missed that phone call but was left a message.<br> My phone has still not been delivered, I have received no new feedback on any issues and I have not been told a reason for delay.<br> Let me cancel my debit order and I will pay you when I feel like it.<br> Since upgrading my handset and contract in March after moving over from Nashua Mobile this whole year I have had issues with my billing I have know been told that my one Data line has been charged with R6000 after purchasing 1 gig on Friday for R169 with 1 gig free.<br> Until MTN can get there billing organised I am going to cancel my debit order from next month and pay when they can prove to me that the invoice I get is the correct invoice.<br> As for my handset, keep it. Your service is terrible and when these contract run out I am moving. In fact I might just go speak to Cell C and move to them. Smoke signals are better!!!