1 reviews | Active since Feb 2017
Despicable service delivery
<p>We concluded a sale via mtn direct on 28.11.2016 and gave an alterbative number as the contact number so that when the handset was to be delivered, we would be contacted. Well lo and behold the courier company and mtn continue to phone the modem number (Hello...it will not be answered) Despite numerous call being made to date we have not receievd the handset. Our obligation to pay for the contract is being met..Please HELP</p>
Good day Sharon ,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have contact the mtn direct department in order for them to correct the error.
You will be contacted shortly.
Regards.
MTN SA.
Best regards,
Good day Sharon ,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We have contact the mtn direct department in order for them to correct the error.
You will be contacted shortly.
Regards.
MTN SA.
Best regards,