SM
Shikombiso M

1 reviews | Active since Feb 2016

02 Feb 2016, 21:08

Desperate for help!! MTN legal nowhere to be found

Good Day<br> <br> My line was suspended after a failed debit order as a result of challenges with my current bank. Been trying to look for someone who can help me settle the outstanding amount as i was told that my account has been handed over to legal which has never happened for the last 7 years as an MTN contract subscriber.<br> <br> Please can you find someone who can assist me with my account as i don't want to be have a bad credit record or a bad relationship with MTN.<br> <br> Thank you.

0
Replies (2)
MTN South Africa
MTN South Africa's reply03 Feb 2016, 08:24
Official
Hello Shika8313,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please be advised that an escalation has been sent to legal Division for assistance on account suspension. A call back will be done during the co**** of the day .

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Kind regards
Kevin.
MTN South Africa
MTN South Africa's reply03 Feb 2016, 08:24
Official
Hello Shika8313,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please be advised that an escalation has been sent to legal Division for assistance on account suspension. A call back will be done during the co**** of the day .

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Kind regards
Kevin.