Desmond is service excellence personified

Desmond Coetzee at MTN Retentions is a real gem! I had issues upgrading online and called 135, and after being transferred twice, I was lucky enough to get Desmond on the line. He was courteous, pleasant, understood my query and not only resolved it, but did so efficiently and explained everything to me with clarity. Keep it up, Desmond! #greatservice, #30in30.