DS
Dashni S
1 reviews | Active since Apr 2013
25 May 2015, 16:10
Depleting DATA
Why is MTN continuously depleting my data when its still valid? why must i pay a portion to get data only for it to get taken away within 2 days ???<br> <br> MTN is such a bull ****ting Company, all the consultants claim is its probably my apps installed, when I've been using the same apps for over a year.<br> <br> I better be refunded!
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Replies (1)
MTN South Africa's replyOfficial
02 Jun 2015, 16:17Hello Hoity-GP,
We are truly sorry for the breakdown in service experienced.
We've now requested our Billing Department to investigate your data bundle depletion. We've requested them to validate the depletion to ensure that there are no duplicates or discrepancies . The reference number for the request logged is REQ:***.
We will touch base with you as soon as we receive feedback on the request logged.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the breakdown in service experienced.
We've now requested our Billing Department to investigate your data bundle depletion. We've requested them to validate the depletion to ensure that there are no duplicates or discrepancies . The reference number for the request logged is REQ:***.
We will touch base with you as soon as we receive feedback on the request logged.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply02 Jun 2015, 16:17
Official
Hello Hoity-GP,
We are truly sorry for the breakdown in service experienced.
We've now requested our Billing Department to investigate your data bundle depletion. We've requested them to validate the depletion to ensure that there are no duplicates or discrepancies . The reference number for the request logged is REQ:***.
We will touch base with you as soon as we receive feedback on the request logged.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the breakdown in service experienced.
We've now requested our Billing Department to investigate your data bundle depletion. We've requested them to validate the depletion to ensure that there are no duplicates or discrepancies . The reference number for the request logged is REQ:***.
We will touch base with you as soon as we receive feedback on the request logged.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,