TN
Thandeka N
1 reviews | Active since Sept 2025
08 Sept 2025, 19:33
Deliberate Credit Sabotage
I am positive they want to mess up my credit score. First I asked them to debit on the 20th, there are 2 calls where I said this but they never do, I then decide to pay up cash and till now! They haven't updated my credit 💔. Their service is still 1990, I mean you can only call and when you call it's close to impossible to speak to an agent. It hurts deeply when you're trying to keep up to date and a company deliberately sabotages you! I am beyond disappointed, I am hurt. MTN clearly doesn't invest in customer service. It is well.
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Thandeka N's updateReviewer Update
10 Sept 2025, 20:40I feel so helpless, unheard and abused by MTN. They literally so intentional and deliberate in messing up my credit score!!! To say I am frustrated is an understatement! Time to go everywhere else, I'll complain!!! I regret, with all I am, ever taking a contract with such an evil company that clearly has no principles on customer service!!!
TN
Thandeka N's update10 Sept 2025, 20:40
Reviewer Update
I feel so helpless, unheard and abused by MTN. They literally so intentional and deliberate in messing up my credit score!!! To say I am frustrated is an understatement! Time to go everywhere else, I'll complain!!! I regret, with all I am, ever taking a contract with such an evil company that clearly has no principles on customer service!!!