PN
Phiwokuhle N
1 reviews | Active since Nov 2012
01 Dec 2015, 15:47
Delaying cancellation of contract
Never knew it takes more than two months to cancel a contract, this is a delay tactic just to keep on debiting money from my account. I sent an e mail on 18 September 2015 for cancellation but till today money is being debited and I am told stories. Its funny because when applying for a contract it doesnt take long to be connected but when comes to cancellation they take you from pillar to post. I am so not impressed with MTN, Surely they are other options of networks with better service.
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MTN South Africa's replyOfficial
02 Dec 2015, 14:53Hello ntshingilapl,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly note your number *** have been migrated to prepaid and query is been logged for the credit of the inv dated 20/10/2015 to passed into your bank account.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly note your number *** have been migrated to prepaid and query is been logged for the credit of the inv dated 20/10/2015 to passed into your bank account.
warm regards
mike
REQ:***
MTN South Africa's reply02 Dec 2015, 14:53
Official
Hello ntshingilapl,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly note your number *** have been migrated to prepaid and query is been logged for the credit of the inv dated 20/10/2015 to passed into your bank account.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly note your number *** have been migrated to prepaid and query is been logged for the credit of the inv dated 20/10/2015 to passed into your bank account.
warm regards
mike
REQ:***