delayed claim
<p>Since last year i was waiting the response replacement of the phone no update debit order continues to my account every month</p>
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MTN South Africa's replyOfficial
22 Feb 2017, 09:51Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an escalation has been sent to Pinnacle to provide an update on claim submission. A call back will done during the course of today to provide an update on claim status.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin
Best regards,
MTN South Africa's reply22 Feb 2017, 09:51
Official
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an escalation has been sent to Pinnacle to provide an update on claim submission. A call back will done during the course of today to provide an update on claim status.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin
Best regards,