Delay in giving my 50 Gigs per month and 10 000 minutes

<p>On January 13th, 2017, I app**** for a LG phone on the MTN Online store website. I have proof of the application in the form of a reference number I received via email. The deal was only concluded around the 17th or 18th of January. I asked the agent if I will still recieve my 50 Gigs data and 10000 MTN minutes a month. I was told he need to ask a manager which he did and everything was approved. I was also told not to be alarmed if I do not see the 50 Gigs as this takes about a week to activate. Guess what? It's Sunday 5 February and I got nothing. I spoke to numerous call centre agents who logged tickets and told me requests were sent to some department to load my data. On Friday 3rd, I was told to take supporting documents to a store because they will know what to do. As if my MTN Online or Direct didn't believe me. Go pull the agent when I did the upgrade! He clearly says I qualify for the black Friday deal. I want my data or I go to the top in Johannesburg. </p>